At the core of every company is a promise to improve its clients’ lifestyles in some way. Oftentimes, this promise is articulated in a mission statement or story. It is practiced through corporate values and behaviors. It is...
The Hit List
Excuse Making Kills Sales Productivity
The #1 priority of sales management is people development - that is to help each salesperson grow both individually and collectively as a team. It’s through people development that we ultimately achieve our goals and generate...
Bye Bye Food Pyramid, Hello Achievement Model
Twenty years ago, there was one model that every America could reference for healthy eating - the USDA Food Pyramid. Taped up to the walls of public school cafeterias or illustrated on the back of cereal boxes, everyone from...
Phone Etiquette Calls upon the Client Experience
As a project manager at entreQuest, I make a lot of phone calls throughout my day. Whether it’s dialing into a conference call with a client or phoning up a variety of service providers to plan an event, my work is literally my...
Freshening up Your Sales Message
The image above is a bittersweet ode to Atlantic City, a vacation destination whose time has come and gone. You may recognize The Tropicana Resort and Casino where I recently vacationed with my family. If you look closely,...
In managing projects for several of eQ’s client companies that have remote employees and having been a remote employee myself, I am very familiar with the challenges that can arise for leaders in creating a remarkable...
Do You Set up Your Staff to Win or Lose?
Over the past few months, I have encountered several job candidates whose resumes revealed a past position which they had only held for a mere matter of months. For the most part, all of these candidates had stellar work...
Detroit's Coney Islands Create Value-Based Solutions
If you’re ever suddenly saddled with a craving for a chili dog in downtown Detroit, you’re going to face a dilemma. Do you go to Lafayette Coney Island or American Coney Island??? The two age-old hot dog establishments sit...
Corporate Core Values from an Intern's Perspective
On my last day as a summer intern at entreQuest, I can’t help but look back on my original goals back in June and assess whether or not I accomplished them over the past few months. I am currently enrolled as an undergrad at...