Do you feel like your title should include “crisis manager” in it? Or perhaps Chief Crisis Officer, VP of Crisis Management, or Executive Crisis Director sounds more appropriate? For better or for worse, most leaders have...
In today’s digitally overloaded work world, it seems totally commonplace (and sort of acceptable) to half pay attention in team meetings and to skim and maybe even skip reading important emails. This new-ish phenomenon makes it...
In the past 4 weeks, I have been to... ➡️ Vancouver at the TED Global Conference launching Latch with the Tony Hsieh Award Community. ➡️ Colorado Springs facilitating High Performance sessions for 25 entrepreneurs at Baby...
In the wake of the past few years, it’s not surprising that trust has taken a hit within organizations. Trust is vital to the success of any workplace. As Warren Buffet said, “Trust is like the air we breathe – when it’s...
As leaders, we know it’s not easy to break through the noise. It’s frustrating, painful, and can feel like you’re going in circles. We’re all familiar with this storyline… You have a great product but no one is buying. You have...
It’s one thing to say you’re a progressive and innovative leader – and it’s an entirely different thing to actually be one. Ultimately, it comes down to the people who “say” and those who “do.” Look no further than Tony Hsieh. As...
Why do we as grownups seem to lose our sense of humor and laugh way less?! Children laugh 300X per day and adults…only a piddly 17. 🔓 This Week's Latch Unlock: Leverage Humor! It turns out that humor in the workplace is...
We’ve all known a Negative Nelly or Ned… These people often take a contrarian view – and we love that. In fact, we all need to be challenged to think differently. However, problems arise when negativity is the default mode...
#1 – They heard you #2 – They understand you #3 – They are going to do something about it It all comes back to my favorite George Bernard Shaw quote: "The single greatest illusion is that communication has taken place." Do you...
