Great leaders know it isn’t about the answers they have, but rather the questions they ask. Across the businesses with whom we’ve consulted, we’ve met some fantastic leaders, and we’ve also met some who weren’t so fantastic. A...
Posts in: employee engagement
The definition of definition In our business, the essence of creating value for our clients resides within our ability to help them define what their purpose is (vision), how they need to act in order to create the impact they...
You want to be successful. It is a common pursuit of pretty much everyone under the sun; but in your pursuit, you’re running a major risk of hurting your goals just by the every-day phrases you might be using. It’s cliché, but...
Many of the senior executives and business leaders I speak with are making the customer experience a major priority. It is no longer good enough to simply satisfy your customer’s needs, particularly in the wake of The Great...
Story has become too much of a corporate buzzword in recent years, but it doesn’t have to be, not if we look at story for what it really is. But, to really understand story, we have to understand what it is not. Story is not...
Yep … As an HR professional, this caught my attention too. It’s safe to say, we don’t see the title “Chief Culture Officer” very often. And we’re certainly not talking about the all-mighty-over-seer of cultivated...
A year ago, I was a corporate recruiter for the global headquarters of a publicly traded company of 3,000 people. I got 3-5 calls or emails a day from third party recruiting agencies all over the world asking me to pay them to...
Not too long ago, I was sitting in a strategy meeting with a client whose CEO is a big picture kind of thinker. He has to be in a position like his. In order for him to move the business forward he has to think with the end in...
I love sports. But what I don’t love is the use of sports as an analogy – or worse, as a metaphor – for business. The reason is simple: in sports – and in most competition – the winner is determined by what essentially is an...
