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May 5, 2016 Andrew Freedman

How to Finally Stop Pitching Your Prospects and Start Catching Their Interest Instead

If I had a dollar for every time I heard someone say they need to improve their ‘elevator pitch’ or their ‘30 second commercial…’ Most of the time, they are talking about practicing their talking, and talking, and talking…and...

May 5, 2016 Andrew Freedman

What I Learned From Disney's "Frozen" Without Ever Watching Disney's "Frozen"

I love the song “Let it Go.” I’ve never seen the movie Frozen; but, I have to say that the message, like so many in ‘kids’ movies, is so relevant to adults. Now, I realize that many people who have kids have a negative...

May 5, 2016 Jeff Lesher

The Unusual Truth Behind the ABCs of "Getting Out of Your Own Way"

A few years ago, I had so many requests from business leaders and owners to work with their teams to ‘teach them how to innovate’ that I wrote a template response called, “How to Get Out of Your Own Way” in which I positioned...

May 5, 2016 Andrew Freedman

How to Handle a $26 Million Dead-Weight In Your Organization

How much is a cohesive team that is well aligned, working in sync, and operating in support of a common goal worth to you? Is it worth, say…$26 million? For Stan Van Gundy, the coach of the Detroit Pistons basketball team (as...

May 5, 2016 Jeff Lesher

How to Walk Away From Bad, Life-Sucking Business

Getting to “No” – When to walk away from bad business Being in business—independently or as a part of a team responsible for making the cash register ring—we can be lulled into a belief that any paid engagement is a good one....

May 5, 2016 Jeff Lesher

Women at Work

“Jeffrey, you’ll make someone a good wife someday…” That’s a direct quote from one of the owner’s of a natural foods store I worked at for over two years when I was in high school. They loved me there at Mother Nature’s...

May 5, 2016 Andrew Freedman

Is Your Organization Tapping All 5 of These Stages of Customer Rapture?

You’ve likely heard of the 5 stages of grief. At some point in all of our lives, we are likely to go through that process. On the other hand, I had never heard of the 5 stages of dining. That is, until my experience at the Inn...

May 5, 2016 Jeff Lesher

Let The Job Talk: Realistic Job Previews

In our approach to helping client organizations select the best people for them, we facilitate a job profiling process that we call “letting the job talk.” There’s a dimension to that approach that helps us create and utilize...

May 5, 2016 Andrew Freedman

Is Your Head On Right?!

Can you imagine what it would be like if you were at Disney World and saw Mickey Mouse with his HEAD OFF? That’s right—Mickey Mouse, with no head. Dreams shattered! Possibly worse than finding out Santa Claus isn’t real (I hope I...