You’ve likely heard this phrase before, and yet, it is interesting how many people still think and behave in a way that doesn’t serve their goals, aspirations, and intended impact. Consider: • You have a business whose...
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How to Use the RESET Framework to Get from Where You Are Today to Where You Want to Be Tomorrow
Among the all time great organizational behavior books are Patrick Lencioni’s The Five Dysfunctions of a Team; and it’s companion field guide, Overcoming the Five Dysfunctions of a Team. What makes the combination of these...
Why No One On Your Team Showed Up to Work This Week Looking for a “Good Time”
It doesn’t get much more underwhelming than “good.” “I had a good time.” “Dinner was good.” "It was a good movie.” “You did a good job.” “Good” is uninteresting, it is lifeless, but most notably it is stale. We have beaten good...
I'm a sucker for a great line, especially when put to equally great music. Fred Neil hit the Exacta Box with his Grammy Award-winning song (for Vocal Performance by Harry Nilsson), "Everybody's Talkin'." Nilsson's version of the...
How to Instill a Purposeful System of Management
One of our values at SHIFT is to help our clients share information to better engage and enable their people to drive the performance of their organization. We call the construction of regularly held, intentional conversations...
3 Ways to Succeed at Failing [Like Me]
No word captures the essence of defeat like failure. No one ever wants to think of themself as a failure, let alone admit publicly they are one … No one except me. I am a failure. And I don’t know why we try to hide our...
What PR Actually Stands For (Neither of the Words are “Relations” or “Public”)
PR used to stand for public relations, but not anymore. Today it’s all about personal relationships. This is truly what business is all about. A recent Gallup article on building strong relationships had this to say, “Remember...
Strategy is simple. We all hear and read about strategy every day, it’s the proverbial beating of the dead horse. So, what’s so new and different about what I’m about to tell you? Why should you invest three minutes to read...
Overcoming the “Fred Factor” – 3 Essential Elements to the Ultimate Client Experience
Because you are a member of the eQ community, I know how much you like to read/listen to great content and thought leaders – and you know it is at the core of what we do at eQ. You may be familiar with an author by the name of...