Posts by Andrew Freedman

May 5, 2016 Andrew Freedman

What Prospective Hires Really Want to See When They Ask to See Your Org Chart

“Can I see the organizational chart, so I understand how the company works?” How many times have you been asked a variation of this question by a potential new or current employee - or even asked it yourself? Often, when we...

May 5, 2016 Andrew Freedman

How Even the Bravest Warriors Can Be Completely Demoralized with Little Lies

“You are almost there!” I said. “Just a bit further….you’ve got this!” At the time, I didn’t realize the impact of that little lie. I was serving as a race volunteer for a 10k run (a bit in excess of 6.2miles), and was handing...

May 5, 2016 Andrew Freedman

How to Turn Your Next Sad Breakup Into a Happy Celebration!

One of the reasons I love teaching business strategy at a couple of local universities is because my class is the last stop before students graduate. There is something so fulfilling about knowing those students are about to...

May 5, 2016 Andrew Freedman

"I'm Here So I Won't Get Fined" - How to Fix the Most Common Hidden Metric Problem

An old boss once told me that you get what you measure. At the time, I was a young and inexperienced manager. My boss was trying to teach me the criticality of establishing performance metrics, standards of accountability, and...

May 5, 2016 Andrew Freedman

The Blueprint for Powerful Performance Review Cycles

“It takes so long for me to prepare for annual reviews – it wipes me out.” “I don’t find performance reviews useful at all. It’s only a chance for my boss to talk at me about his/her goals for me, but isn’t really about ME.” ...

May 5, 2016 Andrew Freedman

How to Finally Stop Pitching Your Prospects and Start Catching Their Interest Instead

If I had a dollar for every time I heard someone say they need to improve their ‘elevator pitch’ or their ‘30 second commercial…’ Most of the time, they are talking about practicing their talking, and talking, and talking…and...

May 5, 2016 Andrew Freedman

What I Learned From Disney's "Frozen" Without Ever Watching Disney's "Frozen"

I love the song “Let it Go.” I’ve never seen the movie Frozen; but, I have to say that the message, like so many in ‘kids’ movies, is so relevant to adults. Now, I realize that many people who have kids have a negative...

May 5, 2016 Andrew Freedman

How to Handle a $26 Million Dead-Weight In Your Organization

How much is a cohesive team that is well aligned, working in sync, and operating in support of a common goal worth to you? Is it worth, say…$26 million? For Stan Van Gundy, the coach of the Detroit Pistons basketball team (as...

May 5, 2016 Andrew Freedman

Is Your Organization Tapping All 5 of These Stages of Customer Rapture?

You’ve likely heard of the 5 stages of grief. At some point in all of our lives, we are likely to go through that process. On the other hand, I had never heard of the 5 stages of dining. That is, until my experience at the Inn...