Feedback – across an organization, most people will agree it is critical to the individual, a team, and even company-wide performance improvement and growth. So why is it then, most people (and companies) stink at giving and...
Posts by Andrew Freedman
Like the cartoon, most people don’t look forward to performance reviews. In fact, in the hundreds of companies we’ve studied, and the thousands of employees we’ve surveyed and with whom we’ve spoken, easily over 60% of them (the...
Great leaders know it isn’t about the answers they have, but rather the questions they ask. Across the businesses with whom we’ve consulted, we’ve met some fantastic leaders, and we’ve also met some who weren’t so fantastic. A...
How to Use the RESET Framework to Get from Where You Are Today to Where You Want to Be Tomorrow
You’ve likely heard this phrase before, and yet, it is interesting how many people still think and behave in a way that doesn’t serve their goals, aspirations, and intended impact. Consider: • You have a business whose...
Overcoming the “Fred Factor” – 3 Essential Elements to the Ultimate Client Experience
Because you are a member of the eQ community, I know how much you like to read/listen to great content and thought leaders – and you know it is at the core of what we do at eQ. You may be familiar with an author by the name...
“It doesn’t matter if people agree with you or not; have a definite perspective, as it will be a starting place for an educated and informed conversation.” What seems like many moons ago, I had a mentor who gave me this...
“If you don’t take action now, you are in serious jeopardy of having a major health issue.” I remember speaking those words to Mike, a prospective health club member, in July of 1994. At the time, I was running an athletic...
You see, the problem with Millennials is... (feel free to insert the research that supports your current, favorite dig on this population). You know, things like: “they have a strong sense of entitlement,” or “they are lazy,”...
What Prospective Hires Really Want to See When They Ask to See Your Org Chart
“Can I see the organizational chart, so I understand how the company works?” How many times have you been asked a variation of this question by a potential new or current employee - or even asked it yourself? Often, when we...