← Return to Posts

Are These Blind Spots Destroying Your Digital Culture?

January 17, 2023 Joe Mechlinski

We all have blind spots.

Leaders aren't immune.

In fact, the vast majority of leaders have a huge blind spot when it comes to understanding how their people are feeling and thinking.

The question that leaders don't know to ask or are scared to answer is... What is the real pulse of your DIGITAL culture right now?

In today's world of work, you have to be able to measure your digital culture – and yet, people struggle to do so.

If you're serious about fostering a high-performing and healthy digital culture, these thought starters will help you forge the path to get there.

What DO YOU KNOW about your team?


A lot, I hope. Most leaders can nail this one. Consider this a warm-up.

Helpful Questions to Ask Your Team:

  1. What's keeping you up at night?
  2. What's getting you out of bed in the morning?
  3. What's most important to you about your experience here?

What do you know that YOU DON'T KNOW?


Self-awareness is one of the most important traits for a leader to possess. It's how you know where you stand on a topic.

Take nothing for granted.

Helpful Questions to Ask Your Team:

  1. Where do you see yourself in the next 1-2 years?
  2. What are your top priorities right now?
  3. What do you want to learn more about?



Buckle up. This is where it gets interesting and scary. You'll need some courage.

This is the point where you shift from SELF-AWARENESS to SITUATIONAL AWARENESS.

Widen the aperture. Zoom out. See more of the whole.

Humble yourself.

Helpful Questions to Ask Your Team:

  1. What's the one thing everyone knows is true but isn't willing to talk about?
  2. Is there anything you haven't brought up because you are scared of my reaction?
  3. If you were me (CEO), what would you be doing differently right now?

Don't Shy Away From the Truth


Actively look for blind spots you may or may not know exist.

Keep an eye out for these areas of curiosity because they offer opportunities to deepen your understanding.

Think of these questions to ask your team as a starting point. These thought starters are meant to spark ongoing conversations.

To make a real impact, you need to capture more than a baseline of qualitative responses. That's where our proprietary tech platform called Latch comes into play.

Designed specifically to help navigate the challenges of your digital culture, Latch measures the real-time pulse of how people are feeling. Through AI-powered data insights, the platform shines a light on whether teams are on the same page or far from it.

Latch equips leaders with qualitative and quantitative data – as well as actionable recommendations for the ideal next steps to take.

At the same time, employees are given a community and space where they feel inspired to co-create a higher-performing and engaged work culture.

It's a win-win for everyone... and your people want to feel like they're part of a winning team.


TOPICS: Business Growth, Employee Engagement, Workplace Innovation, Leadership Development, Company Culture