In a way Americans have it all wrong when it comes to totem poles. From a career standpoint, the “bottom of the totem pole” is the last place we want to be. From a capitalistic standpoint however, it’s precisely the place...
Posts in: employee engagement
About twenty minutes ago, I was standing outside the store Cloud 9 Clothing in the Baltimore neighborhood of Canton when a customer walked out the door and shouted “YES!” Hoping that he was talking to someone on his Blue Tooth...
We the people of the private sector deserve to derive something from every State of the Union address. Between our corporate and income taxes, we pay our President a pretty penny so a 72 minute speech cannot just serve...
Karate Kid - Grape Zone Not necessarily a good place or a bad place, The Grape Zone is an opportunistic standstill. For leaders in business, it’s either choose to settle for business relationships exactly where they are OR take...
In the movie “Wall Street” (the original version, not the new one with Shia LaBeouf although I’ve heard this is a decent sequel), Michael Douglas’s character – the billionaire broker Gordon Gekko – says: “The most valuable...
By Mark Slatin, Outsourced VP of Sales at entreQuest Frank Eastham, the Director of Leadership Development and Diversity Training at Bridgeway Community Church in Columbia, MD walks the talk. Today he issued a challenge to over...
Returning to that question we asked earlier: Are you willing to let your business grow, shrink or die? In 2011, more businesses will fail than survive. If you are unwilling to adapt, overcome, make tough decisions, work twice as...
When you think about customer service from India, what comes to mind? If you’re anything like the many Americans whose computers crashed during the onset of outsourced call centers, you’re probably thinking back to having to...
Guess how much a parking space at the Jack in the Box restaurant across the street from Cowboys Stadium in Dallas, Texas will cost you on Super Bowl® Sunday? Here’s a hint – the amount could also buy you 248 Jumbo Jack...
