While mastering performance reviews, team meetings, goal setting, accountability and feeling valued within an organization are absolutely critical to a company’s success and growth, none of this can be accomplished without providing proper training to your employees. As great leaders it is imperative that we set our employees up for success and not failure.
Employee Training At A Glance:
- When we asked survey participants whether or not they received training at the start of their current job, 75% responded positively, stating that yes they received training upon being hired. 25% responded negatively, stating they did not receive any training upon being hired for their current job.
- When asked what type of training survey participants are currently receiving, the answers varied between sales (19%), customer service (14%), product knowledge (21%), leadership (8%), technology (16%) and other (21%).
- When asked if they currently have the training needed to be successful in their current job, 81% responded positively by responding strongly agree (30%) and agree (51%). 19% responded less positively, with somewhat agree (13%), somewhat disagree (3%), disagree (1%) and strongly disagree (2%).
IN A NUTSHELL: Even though the majority of survey respondents stated that they did indeed receive training upon being hired (75%), we must be thoughtful of the type of training employees need not only to be successful in their current role, but also what they need in order to be successful in future roles within the organization.
It’s important to understand the close relationship between training and career pathing. You must understand the needs of your employees and provide them with the proper training throughout their tenure necessary to help them fully realize their career paths within the organization.
Similarly, it is absolutely essential for every new person to get a comprehensive orientation and training program. No matter what skills and prior experience a candidate brings to a job, every company has its own way of doing things. It is completely unfair to assume that a new employee will automatically know what these idiosyncrasies are.
While training is vital for all new employees, it is equally important to offer effective and consistent employee training. Without it activity, production and performance will be characterized by inconsistent patterns of peaks and valleys. Consistent and focused training also keeps your team in tune with company goals and objectives and helps to raise the standards for performance.
At entreQuest we provide public and customized training courses that include training for all levels: from leadership to customer service, entry level to executive professionals. To learn more about our complete list of sales and leadership training courses, contact us today!
Joe Mechlinski is the CEO of entreQuest and has partnered with countless leaders to effectively improve their team’s performance, their clients’ experience, and their company’s profits.
