So we are smart enough to talk less and listen more (yeah right!)?
So let’s assume we are listening…
How can you drive a REMARKABLE CLIENT EXPERIENCE?
Try these questions out… and more importantly… add to!
- What is your ultimate direction for the business?
- What are your most important objectives and priorities with this direction?
- Where are the successes in business you are most proud of?
- What are the 2-3 key elements in your business which have led to its successes?
- What are the biggest opportunities to take advantage of?
- Where do you need the most help?
- Who is guiding and owning this initiative?
- What are the resources you can commit to supporting your most important outcomes?
- What are the other competing priorities?
- Why is this a MUST do/have/be for the business?
- When do you have to have this by?
- Is there anything I am missing?
And seriously... what else are WE missing? We would love to hear!
Joe
