Posts by eQ Team

May 5, 2016 eQ Team

Totem Pole Myths and Your Company's Stories

In a way Americans have it all wrong when it comes to totem poles. From a career standpoint, the “bottom of the totem pole” is the last place we want to be. From a capitalistic standpoint however, it’s precisely the place...

May 5, 2016 eQ Team

Taking Your Clients to Cloud 9

About twenty minutes ago, I was standing outside the store Cloud 9 Clothing in the Baltimore neighborhood of Canton when a customer walked out the door and shouted “YES!” Hoping that he was talking to someone on his Blue Tooth...

May 5, 2016 eQ Team

State of the YOU-ion Address

We the people of the private sector deserve to derive something from every State of the Union address. Between our corporate and income taxes, we pay our President a pretty penny so a 72 minute speech cannot just serve...

May 5, 2016 eQ Team

MLK Day and the Complete Seller

By Mark Slatin, Outsourced VP of Sales at entreQuest Frank Eastham, the Director of Leadership Development and Diversity Training at Bridgeway Community Church in Columbia, MD walks the talk. Today he issued a challenge to over...

May 5, 2016 eQ Team

Customer Service and India

When you think about customer service from India, what comes to mind? If you’re anything like the many Americans whose computers crashed during the onset of outsourced call centers, you’re probably thinking back to having to...

May 5, 2016 eQ Team

Jack in the Box’s Story Gets Played on Super Bowl Sunday

Guess how much a parking space at the Jack in the Box restaurant across the street from Cowboys Stadium in Dallas, Texas will cost you on Super Bowl® Sunday? Here’s a hint – the amount could also buy you 248 Jumbo Jack...

May 5, 2016 eQ Team

BP's New Horizons Can Be Yours Too

Here’s a shocking piece of corporate inspiration – it has been only nine months since “the largest accidental oil spill in history” and the company responsible for the disaster finds itself deeply submerged in new business...

May 5, 2016 eQ Team

How to Make Your Presentations Powerful: a True High-Stakes Story of a Near Disaster

As the applause died down in the Board room, my stomach turned. Linda Ferri, CEO of Advanse International, had an incredible story to tell about how her firm helps companies, governments and institutions in Europe, North Africa...