Posts in: change

June 26, 2023 Misti Aaronson

Arm Wrestling or War: The Power Dynamic Between Leaders and Employees

Great change typically brings opportunity; it also brings turmoil,especiallywhen it comes to workplace dynamics. The employer-employee relationship has done a giant pendulum swing from pre-pandemic times. Remember...

March 23, 2021 Joe Mechlinski

Lessons Learned from Goldman Sachs and the 100-Hour Work Week

Spreading like wildfire this week was a leaked "Working Conditions Survey" of one of the world’s oldest and most prestigious banks – Goldman Sachs. The working conditions report highlights 13 first-year analysts and their...

July 3, 2017 Jeff Lesher

How One Man's Cable Company Made Him Die 3 Months Too Soon

When it comes to getting service of true quality, times are tough. One of the best gauges of how positive most service interactions are is asking people to recount a recent “remarkable” experience. They are – as likely as not...