Misti has been part of the bedrock of SHIFT for more than 10 years and has been instrumental in the growth and success of the company. She has played a pivotal role in building SHIFT into a company known for having a remarkable impact on the lives of countless people, organizations, and communities. Her passion for helping others and building relationships only burns brighter now as she looks to continue to grow the SHIFT family and have a greater effect on the lives of others.
Misti was welcomed to the company in 2005, and has since been the architect of SHIFT’s delivery model, bringing to life the study & roadmap process. She was invaluable in the restructuring of the company in 2009, and was even named partner before the age of 30. Her super power is her unique ability to take a vision, design a strategy around the vision, and then make it happen.
Often described as tenacious and gritty, two qualities that have allowed her to continue pushing the company forward, she finds developing employees and watching people grow personally and professionally is the most rewarding part of what she does every day.
A 2012 graduate of GBC Leadership Program, the recipient of SmartCEO’s 2014 Brava Award, and Baltimore’s Daily Record 40 under 40Award, Misti is certainly a mover and shaker, but also a yogi at heart and has completed her 200 hours of yoga training. She is into anything that makes her feel alive – reading about stuff that amazes her, meditation, acupuncture, healthy eating, and of course yoga. Her daily source of inspiration is her daughter, Mattea. As a lifelong learner, Misti dreams of a day where she can study yoga all over the world, immersing herself in the different cultures, and one day teach again.
An Associate for SHIFT, Bailey is a core member of our consulting practice. She is responsible for aiding in the development and growth of SHIFT’s clients by planning and implementing client engagements, strategy sessions, and many special projects.
With an extensive background in healthcare, Bailey thrives as an educator and coordinator. It is in this space where she fell in love with helping and supporting others, and she brings that passion and dedication to SHIFT’s clients every day. Her devotion to aiding others on their journey to success has endeared her to many, and made her an exceptional addition to SHIFT.
Even after leaving the healthcare industry, Bailey continues to volunteer with Parkinson’s organizations and strives to do more to support the local community. She is always looking for a new adventure – whether traveling, running a marathon, scuba diving, or jumping out of a plane – she’s into just about anything that gets her heart pumping.
As an Associate within the consulting team, she supports client development by planning and implementing strategic change to drive performance.
After graduating from Cleveland State University Gretchen joined Whiting Turner as an Industry Specialist where she designed, planned and executed industry and networking events of all sizes, fostering meaningful connections leading to expanding the company's client base. In addition, she engaged in collaboration with national project teams to increase organization performance and profitability. Gretchen was most recently the Studio Assistant for CorePower Yoga Brewer’s Hill location where she continued to build strong client relationships and exercise her passion for creating memorable experiences.
Originally from upstate New York and Ohio, Gretchen now lives in Baltimore City with her husband and golden retriever, Dillon. When she isn’t teaching or practicing yoga, she loves taking her dog on hikes, spending time anywhere on the water, and finding local craft beer and homemade ice cream spots.
Over the last 29 years Jeff has been a designer, CEO, educator, consultant, and investor. He enjoys the creative process, both from an artistic and organizational perspective. Currently he's bringing these divergent experiences together in order to help companies develop more conscious, purpose-driven business models; and to help investors build societal as well as financial value. He tries to bring right and left brain thinking to problem solving, business creation and investing ideas; hopefully asking better questions and using his expertise to make the lives of those around him more fulfilling and successful.
As the CEO of The Porter Group and Founder and Executive Director of Conscious Venture Lab, Jeff is an evangelist for the transformation of capitalism. Working with private investors and early-stage businesses his goal is to create businesses that are operating at the intersection of profit and purpose. As an expert in the emerging field of Conscious Capitalism Jeff has been invited to speak or present at a number of universities around the country on the topic of impact investing and new models of business. These include: the University of Maryland, the Darden School at the University of Virginia, Yale University, Columbia University, the Booth School at the University of Chicago, Howard Community College and the University of Baltimore.
Jeff is a recovering NCAA DIII Football player, has a Black Belt in Tae Kwon Do and currently studies Krav Maga, the martial art and self-defense system developed by the Israeli Defense Forces (IDF).
Katie Chlada has spent more than a decade leading strategic communications and driving engagement initiatives for global Fortune 500 companies and industry leaders. She believes that strong communications and storytelling are foundational to empowering transformational change, strengthening company culture and fostering leaders at every level of an organization. As a Consultant for SHIFT, she helps clients shape stories they are proud of by amplifying passion and performance internally and maximizing their impact with all those they touch.
Prior to SHIFT, Katie was the Director of Communications for Pfizer’s Chief Patient Officer, Dr. Freda Lewis-Hall, and led the medical and public health engagement and reputation strategy that positioned the company as a trusted health partner and corporate citizen. She also oversaw internal communications focused on organizational change, corporate culture, and talent development.
Before joining Pfizer in 2014, Katie served on the global corporate communications and global management strategy teams at The Estée Lauder Companies. At Estée Lauder, she was tapped as a thought leader on generational integration issues and led initiatives that promoted innovation, targeted new consumers, and enhanced employee retention within the Millennial demographic.
Katie resides in Baltimore, her hometown, with her bulldog, Ruby, and partner, Marcin. She enjoys making people laugh and has been known to dabble in stand-up comedy.
As a SHIFT associate, Casey functions as a utility player that is crucial to our team and our clients' success. She is responsible for aiding in the development and growth of SHIFT’s clients by planning and implementing client engagements, strategy sessions and many special projects.
Prior to joining the SHIFT team, Casey was a Maryland State Educator for 4 years and spent a year teaching Conversational English in Ubon Ratchathani, Thailand. She brings a fresh perspective to the table and utilizes her past experience as a teacher to highlight productive workflow practices both internally and externally. Casey's unrivaled passion and work ethic make her an invaluable part of the team and to our clients.
When she’s not working, you’ll find her enjoying time outdoors, listening to live music or traveling to a new city. Casey is always game for a new challenge and is currently training for the Glacier National Park Half Marathon and 2019 New York City Marathon.
As SHIFT's Director of Marketing, Tara leads and manages the development of the marketing strategy for the collective. Her creative edge and impeccable eye for quality and innovation infiltrates into the organization's brand, communications, services, products, and assets. In 2017, Tara lead the company through a seamless rebranding from entreQuest to SHIFT.
Prior to working for SHIFT, Tara taught elementary and special education in Harford County Public Schools. As a licensed aesthetician, she worked in and managed spas for 10 years.
Tara is an adventurer at heart and embraces an active lifestyle that includes rock climbing, ice climbing, sailing, and traveling.
Andrew wakes up every day with a singular mission: to make a positive difference in the lives of every person with whom he comes in contact. He thrives when helping others be more, do more, and give more. As the Managing Partner of the consulting business, Andrew drives the strategy development and execution for this area of SHIFT, while also playing a key role in service delivery in key client relationships.
Andrew specializes in helping SHIFT's clients grow by creating vibrant company cultures where remarkable client and employee experiences are the norm. He has an insatiable passion for human performance, and so, much of the work he does with SHIFT clients centers on change management and organizational development—helping individuals, teams, and organizations bridge the gap between strategy and execution.
When he is not helping his clients grow regardless, Andrew is currently an Affiliate Professor for both University of Baltimore and Loyola University of Maryland, teaching both undergraduate and graduate students the core elements of business strategy, organizational development, and company culture. Serving as a “Big” in the Big Brothers of Central Maryland program for more than 10 years, Andrew also received the Rising Star award from Living Classrooms in 2015. Andrew and his wife live in Baltimore, and are the proud owners of two loving mixed breed pit bulls.
As the Chief Impact Officer of SHIFT, Eliza is responsible for playing an integral part in the growth and development of the organization. Eliza is essential to the realization of SHIFT’s vision to have a global level of impact. She is dedicated to helping individuals, teams, and organizations focus their intentions on creating positive impact, whether within their communities, their businesses, or within themselves. Eliza is SHIFT’s conduit for leading change in businesses and the community.
While her career has been predominately in marketing, her work in community outreach has contributed to truly lasting change in the Baltimore area and beyond. She helped pioneer the mentoring program that eventually became the B4Students Foundation, and in 2006, developed a mentoring program in conjunction with the Mayor’s Office of Employment Development. She is the alumni association president for the GBC LEADERShip program and serves on the Board of Directors for Civic Works.
The Daily Record recognized Eliza as one of the 2016 “Top 100 Women in Maryland.” Eliza is also the creator and owner of the unique and fashionable Glam Globes, a company that makes customizable accessories and jewelry for the free-spirited individual.
She owns a Honda Rebel 250 motorcycle, where on rare occasions you will see her riding slowly and cautiously through her neighborhood… it seemed like a good idea at the time.
Catie is at her best when working at the intersection of culture change and driving business performance. She brings nearly 20 years of experience working with over 20,000 leaders and their teams to help them transform their organizations and grow as leaders. Her work spans public, private and nonprofit sectors with a focus on employee engagement, leadership strategy, organizational design, talent development and employee value proposition. Catie holds an M.S. in Industrial Organizational Psychology from Capella University, and a B.S. in Psychology from James Madison University. She is an executive coach and earned her certification in Leadership Coaching from Georgetown University.
Prior to SHIFT, Catie Hargrove served in management consulting and senior leadership roles at Axiom Consulting Partners, Booz Allen Hamilton, The Partnership for Public Service and SAIC. She also spent time early in her career developing curriculum for adoptive parents, social workers and mental health professionals working with children and families in the foster care system.
Although she’s a native of northern VA, Catie resides in Tampa, FL which suits her love of the ocean and year-round sunshine. When she’s not cheering on her two daughters on the soccer field, you might find her dabbling in triathlon training, gourmet cooking and researching business trends (she recently learned how to build blockchains and her own cryptocurrency). Catie volunteers with Stand Beside Them, a national nonprofit organization that provides pro bono professional coaching to military veterans.
As an Associate for SHIFT, Rands is vital to shaping the future for our clients to elevate engaged employment. She provides support through project management, planning and implementing client engagements, and assisting growth and development of clients.
Prior to joining the SHIFT team, Rands worked in government consulting in Washington, DC for 3 years. She has a background with Environment, Energy and DOD clients. Rands earned a Master’s in Public Administration focusing on management and public private partnerships which sparked her interest in performance engagement.
Outside of the office, you will find her exploring the city as a new resident to Baltimore. She is an avid runner currently training for the 2019 Marine Corps and 2019 Philadelphia Marathons.
Jeff is guided by his belief in the possibility of “even better” for organizations, their leaders, and – for that matter – each of us. Jeff invites leaders and emerging leaders to fully participate in their evolution into people who facilitate more significant contributions from others. He shepherds executives, business owners, and their leadership teams to a place where they are best able to leverage their vision, values, and the story of their organization to unleash the fullest potential of each and every employee in ways that do good and feel good.
A driving force in multiple successful organizations – in founding and leadership roles – Jeff’s combination of knowledge, skill, and perspective helps companies grow and thrive. His business experience and acumen is complemented by his sought after executive coaching services. Certified as a Master Coach in Behavioral Coaching and in Advanced NeuroCoaching, it’s Jeff’s glue-like bond with the people he works with that reflects his passion for creating meaningful and lasting change for organizations of all kinds.
Jeff reads in the Everybody Wins! DC Power Lunch program and was named the organization’s “mentor of the year” in 2013.
His greatest not-so-guilty pleasure is watching good TV, which he defines as entertainment that makes you think, can surprise you, and leaves you a little melancholy when it ends. Jeff is a story-teller and a bit of a singer, sometimes combining the two by writing new lyrics to well-known melodies for family and business events. He finds them amusing; you’ll have to judge for yourself!
Rita works behind the scenes at SHIFT to ensure our vision and mission are upheld, and all of our goals are met. She oversees finance, HR, IT and operations and is a vital piece to the growth and development of SHIFT.
An MBA recipient from Loyola University of Maryland Sellinger School of Business, Rita has nearly 20 years of professional experience. In past roles she has guided struggling organizations and led major company overhauls, helping to turn them away from dire straights. Rita enjoys providing structure, improving efficiency, and streamlining operations to make it possible for team members to focus on what they are best at.
In the past, Rita has volunteered with Habitat for Humanity and Project Clean Stream. A native of Budapest, Hungary, Rita has traveled to every continent but two, and speaks four languages. She is raising two fascinating teenagers, lives for unplanned road trips and hikes in the woods with her dog, and a good book at the end of a long day.
Jim is passionate about helping his clients’ employees thrive in their work. Whether it be helping B2B sales representatives have more effective sales conversations or working with IT managers to have productive coaching conversations with their employees.
Jim works with his clients to focus on identifying the outcomes employees need to produce in their role and leverages that as the design point to create a more stream-lined learning & development plan that is focused on what really matters to drive business impact.
Jim is a seasoned learning leader with 21 years of experience in training and organizational change management and account management obtained from positions in instructional design and development, training delivery, project management and business development.
Before joining SHIFT, Jim was an Account Executive at GP Strategies where he worked with Fortune 100 clients to transform the way they do business.
Jim has been an active volunteer with Back on My Feet Indianapolis since 2014. Jim and his wife, Jennifer, are a “Big Couple” in Big Brothers Big Sisters of Central Indiana. They love hanging out with their “little”, Shane, and taking him to movies, museums and sporting events in Indianapolis.
Jim has B.A., M.A. and M.B.A. degrees from Indiana University. He enjoys running, I.U. sports, Chicago Bears football and Indiana Pacers basketball.
Jim and Jennifer have two daughters, Brooklyn and Chelsea.
Shannon is a PMP-certified project manager and consultant with a background in learning and performance. He believes that being authentic, curious and engaged is the key to having meaningful, transformational experiences in work and in life. As a Consultant at SHIFT, Shannon uses empathy and critical thinking to help organizations, leaders and employees succeed.
As a former project manager and account manager at GP Strategies, Shannon helped his clients drive high performance by designing and delivering people-centered learning experiences. He led multiple teams successfully on complex, international engagements.
Shannon is passionate about stories and moonlights as a speculative fiction author. He lives in Washington, DC with his spouse where he practices yoga and craft cocktail-making, though not (usually) at the same time.
Whitney is her best self when she is fulfilling her passion for helping others think differently. As a SHIFT Consultant, she shares her expertise by helping leaders have more candid conversations, practice vulnerability, shape an actionable path forward, and build high performing teams that deliver results. Whitney has a deep passion for helping organizations improve and infuse organizational clarity and alignment, creating high levels of engagement.
With our clients, Whitney helps develop a growth vision and connected strategic plan, shape structural role alignment, advise and coach senior executives, and build active team retreat agendas. With her high energy and solution-focused mindset, Whitney creates
Whitney has experience in advertising, community outreach and project management, she has been leading various initiatives for more than six years. She is known throughout the Baltimore area for her powerful and passionate TEDx talk about the importance of perspective and resiliency.
Whitney strives to flex her adventurous muscle and stay active. She has completed triathlons and half-marathons, ziplined through the Costa Rican rainforest, and is looking forward to checking skydiving off her adventure list soon.
Beth supports SHIFT Consulting as a valued Associate. In her role, she flexes her project management muscles, acts in supporting the consulting team, and assists clients in achieving their goals of bigger and better sales, growth, and performance. Additionally, she helps clients stay focused on their business initiatives for growth and aids them every step of the way towards a clear, strategic vision.
Beth’s extensive experience in retail management within independent businesses has ingrained in her the true values of providing a valuable customer experience. Beth comes to SHIFT from Poppy and Stella, where she worked as an Operations Manager; in that roles, she learned that customer service isn’t just about meeting customer expectations, but exceeding them. She believes that working with clients isn’t about selling them something or giving them answers to their questions, but letting them know that we’re committed to helping them through a process, to offer insights, and to make their experience remarkable.
Beth was born in Korea and moved to the US at the age of 3—she has called Baltimore County and Baltimore City her home since. She now resides in Fells Point with her fiancé and fur baby, their sweet rescue dog named, Ogie. Beth loves living and working in this neighborhood because of its close proximity to the water, the wide array of shops and dining spots, as well as a deep sense of community. Additionally, Beth has a newfound love for fitness and enjoys traveling; the Caribbean and Greece top the list of places she’s visited, and hopes to one day venture to Italy.
As Partner & Managing Director, Chris works to develop and execute on SHIFT’s strategic vision to expand and position SHIFT as a leader in growth and engagement consulting, talent acquisition, and entrepreneurial services.
Chris joined the SHIFT team in 2014 as Vice President of Business Development and is passionate about people, teams, and helping companies to flourish and thrive. He is leading the charge for SHIFT to create a monumental change in how organizations are building, developing, and growing in an everchanging world. His expertise lies in leadership, business development, marketing, and strategic planning.
He is a seasoned entrepreneur, business advisor, and attorney, with extensive experience leading and developing teams from a breadth of industries. Additionally, Chris serves is a longtime advisor to several established businesses and entrepreneurs.
Chris is a graduate of Johns Hopkins University and the University of Maryland School of Law and roots for his Blue Jays. Additionally, he is heavily involved in community impact and social innovation. At the end of the day, he draws his inspiration from his wife, two daughters, and son.
The chief support for SHIFT’s principals and consultants, Alexandra assists with the strategic direction, coordination, and implementation of special projects. She has done tremendous work for our clients by leading work groups and engagements.
Alexandra joined SHIFT with a background in education and publishing and relishes the opportunity she has to affect and impact more lives in a more dynamic way than ever before. She believes in the importance of making small-scale changes for the client, and sees every step forward as a remarkable experience.
In her spare time, Alexandra has dedicated service to the Box of Rain foundation where she helped children build boats and experience the wonders of the Chesapeake Bay. A fitness guru, Alex loves running and practicing yoga, but this hasn’t stopped her from being a foodie. She believes meals are a chance for celebration three times a day. Her French grandmother and time spent living in Paris only expanded her love of food, but despite her French roots, there’s no place quite like Annapolis.
As an Associate within the consulting team, she supports client development by planning and implementing strategic change to drive performance.
Jessica brings a global perspective and extensive background in program management and communications to the SHIFT team. Prior to joining SHIFT, Jessica was a Senior Program Officer at the U.S. Department of State, overseeing the Fulbright Program in South and Central Asia. Under the Obama Administration, Jessica served as a Policy Officer at the U.S. Department of Homeland Security, working on topics such as immigration and cybersecurity. Jessica started her career and appreciation for public service at the International Rescue Committee, supporting refugee and immigrant communities in San Diego.
Jessica now lives in Baltimore with her husband and her beagle-baby, Cali. She is an avid cook and foodie and enjoys a good staycation, or better yet, exploring somewhere new and unknown.
After graduating high school with an Associate of Science and Arts degree, I pursued my Bachelors’ of Arts in Communication Management at Cleveland State University, and furthered my education there with my Masters in Public Administration, with a Nonprofit Management certificate. While obtaining my MPA, I worked for two major nonprofits including the Centers for Families and Children and The Cleveland Museum of Art, advancing their operational processes through technology solutions.
Understanding the growth in access to technology, my graduate thesis revolved around connecting in-need populations to human resources, such as housing, education, workforce development and more. This then lead to working for Enterprise Community Investment, who simultaneously was investing in creating a platform that connected nonprofits to affordable housing residents. There, I lead the implementation and design of the product, and consulted nonprofits organizations and affordable housing agencies on how to leverage technology to maximize their outcomes.
I was born in sunny California, and was raised in Cleveland, Ohio. Now, I live with my boyfriend in Hampden, Baltimore. In my spare time, I enjoy discovering new music, finding new ways to exercise my mind and body, cooking delicious food, and traveling to new places!